1. Information We Collect
When you visit Kasturi Masale, purchase a product, or create an account, we collect certain personal information to fulfill your orders and improve our services. This includes:
- Contact Information: Name, email address, phone number, and shipping/billing address.
- Transaction Information: Order details, order history, and payment status (we do not store raw credit card numbers; payments are processed securely by Razorpay).
- Device Information: IP address, browser type, and operating system collected via cookies to optimize your browsing experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders, including sending order confirmations and shipping updates.
- To communicate with you regarding customer support inquiries or product issues.
- To send promotional emails, recipes, or newsletters (only if you have opted in).
- To prevent fraud, secure our website, and comply with legal obligations.
3. Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, processing payments (e.g., Razorpay), or delivering your orders (e.g., courier partners). These third parties are bound by strict confidentiality agreements and are permitted to use your information only to provide the requested services.
4. Cookies and Tracking
Our website uses cookies to enhance your shopping experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of our website may not function properly as a result.
5. Your Rights
You have the right to access, correct, or delete your personal data stored with us. If you wish to exercise these rights, or if you have any questions regarding our privacy practices, please contact us at support@kasturimasale.in.