1. Overview
Kasturi Masale values your privacy and ensures that you maintain full control over your personal data. In accordance with Meta Platform Terms and applicable data protection regulations, this page provides instructions on how you can request the deletion of your personal data and interaction history held by Kasturi Masale.
This includes data collected through our e-commerce store at kasturimasale.in as well as automated interaction records generated through our official Instagram account (@kasturimasale.in).
2. Data Subject to Deletion
Upon receiving a verified request, we will delete the following categories of data:
- Instagram Interaction Logs: Records of public comments, comment IDs, Instagram usernames, and automated direct message dispatch logs processed via our Instagram automated response integration.
- Website Account Information: Your registered account details, saved addresses, and profile preferences on kasturimasale.in.
- Support Communications: Inquiries and email correspondence sent to our support channels.
Note regarding order history: Completed order and billing records required for statutory tax reporting, financial audits, or fraud prevention cannot be immediately deleted and will be retained strictly in accordance with applicable Indian laws.
3. How to Request Data Deletion
To request the permanent deletion of your data, please follow these steps:
- Send an email to our verified support team at support@kasturimasale.in.
- Use the subject line: “User Data Deletion Request”.
- In the body of your email, please provide the details needed to locate your records:
- For Instagram interactions: Your public Instagram handle (e.g.,
@yourusername) and approximate date of interaction. - For website accounts: Your registered email address and name.
- For Instagram interactions: Your public Instagram handle (e.g.,
Our support team will verify your request and purge your interaction history and account records from our active databases. We will send an email confirmation to you once the deletion process is complete.
4. How to Revoke Instagram App Permissions
If you have previously granted permissions to Kasturi Masale or any connected Meta application through your Instagram or Facebook account, you can revoke those permissions at any time directly through Meta's account settings:
- Log in to your Instagram account on a web browser or mobile app.
- Go to your Settings → Apps and Websites (or Website Permissions).
- Locate the active application associated with your interactions.
- Click or tap Remove to revoke all platform permissions.
Revoking permissions ensures that the application can no longer access your public profile or send you messages on Meta platforms.
5. Contact Us
If you have questions about these data deletion instructions or our broader data handling policies, please review our Privacy Policy or reach out to us directly:
Email: support@kasturimasale.in
Website: https://www.kasturimasale.in